Leasing Professional - Carlyle

Greystar•Irvine, CA

4d•$21 - $23•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. It handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role is for a stabilized property with 156 units. The schedule is 9 a.m.–6 p.m., subject to change based on business needs, and requires weekend availability.

Requirements

1–2 years of leasing experience.
Valid driver’s license to operate a golf cart on the property.
Any licenses or certifications required by state and local jurisdictions.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Previous customer service and sales experience.
Yardi and CRM experience.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications, completing credit and criminal-background screening, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in and coordinate any outstanding readiness work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following community policies for concessions, specials, and other programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain the community, show units, tour areas, amenities, and leasing office to company show-quality standards; communicate maintenance and upkeep needs.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Support the lease-renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and document or convey requests to the appropriate people.
Take on-call duties during evenings, weekends, and holidays, and travel as needed to assist other properties or attend training and business meetings.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs.