Leasing Professional - Prose New Hope

Greystar•Raleigh, NC

1d•$21 - $23•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to support occupancy, revenue, and resident-retention goals. The role handles leasing activities for new residents, supports resident satisfaction throughout the lease term, and secures lease renewals at Prose New Hope, a stabilized 344-unit garden community in Raleigh, North Carolina. The position conducts prospect tours and leasing transactions, supports move-in readiness, monitors market conditions, and carries out community marketing plans. It uses property management software to track apartment availability, traffic, leasing activity, and resident and prospect information. The role also maintains show-ready community spaces, follows up with prospects and residents, addresses questions and concerns, and helps ensure lease renewals are completed on time. The schedule is Monday through Friday with rotating weekends. The role requires flexibility to take call during evenings, weekends, and holidays, and may involve travel to other properties or business and training events.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Conduct sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, touring the community, showing apartments, processing applications, arranging credit and criminal background screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies concerning concessions, specials, and occupancy programs.
Design and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific initiatives.
Use property management software such as OneSite or Yardi to track apartment availability, traffic, leasing activity, resident and prospect data, and demographic information.
Maintain show-quality standards by inspecting the marketing corridor and tour route, communicating upkeep needs, merchandising model or show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents by email, cards, notes, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, resolve issues when possible, and document or route requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and employees receive their birthday off after one year of service.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
A six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and a lifetime fertility benefit reimbursement of up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.