Leasing Professional - Latitude Magnolia

Greystar•Aubrey, TX
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident retention goals. The role performs leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position includes conducting prospect outreach and apartment tours, processing applications and screening, preparing lease and move-in documents, ensuring apartments and community presentation meet company standards, implementing marketing plans, tracking leasing and resident information in property-management software, following up with prospects and residents, and responding to resident and owner concerns. The role may require travel to other properties or business events and a flexible schedule that includes evening, weekend, and holiday on-call work.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.

Responsibilities

  • Conduct sales and leasing activities, including greeting and qualifying prospects, touring the community and apartments, processing applications, credit screening and background checks, preparing leases and move-in packages, and supporting move-ins and lease signings.
  • Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding items with maintenance.
  • Monitor market and competitor conditions, develop and implement marketing plans and occupancy goals, and follow established policies for concessions and other occupancy programs.
  • Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
  • Use property-management software such as OneSite or Yardi to track availability, traffic, leasing activity, prospect and resident data, and demographic information.
  • Maintain show-quality standards by inspecting marketing areas and tour routes, communicating maintenance needs, merchandising model units and amenities, and preparing the leasing office.
  • Follow up with prospects and new residents by email, cards, notes, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client or owner concerns and questions, resolve problems where appropriate, and document or route requests to the appropriate people.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional vacation accrual with tenure and a birthday day off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Paid six-week sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions; bonus eligibility and amount depend on applicable program terms and performance.
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