Leasing Professional - Prose New Hope

Greystar Management Services•Raleigh, NC

22h•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. This position is at Prose New Hope, a stabilized 344-unit garden-style property in Raleigh, North Carolina. The schedule is Monday through Friday with rotating weekends; the role also requires a flexible schedule that may include on-call duties during evenings, weekends, and holidays.

Requirements

Hold licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.
Be willing to travel occasionally or regularly as needed to assist other properties or attend training and business meetings.

Responsibilities

Perform sales and leasing activities, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate with maintenance to address outstanding items.
Monitor market and competitor conditions and develop and implement marketing plans to sustain occupancy, following established policies for concessions and specials.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, record leasing activity, manage resident and prospect data, and capture relevant demographic information.
Inspect and maintain the quality of the marketing corridor, leasing tour, show units, model, amenities, and leasing office; communicate maintenance and upkeep needs.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease-renewal program by preparing renewal materials, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner questions and concerns, resolve problems, and route or document requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.