Leasing Professional - Lofts 640

Greystar Management Services•Philadelphia, PA
•Onsite

About The Position

The Leasing Professional at Lofts 640 coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position handles prospect interactions and tours, application and screening processes, lease preparation, and move-ins. It also supports marketing and occupancy efforts, maintains accurate leasing and resident information in property management software, helps ensure apartments and shared areas meet presentation standards, and responds to resident and client/owner concerns. The role may require travel to support other properties or attend training and meetings, and requires a flexible schedule that can include evening, weekend, and holiday on-call work.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
  • Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies concerning concessions, specials, and occupancy programs.
  • Create and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific initiatives.
  • Use on-site property management software to track availability, record leasing activity, manage resident and prospect data, and capture demographic information.
  • Inspect marketing areas, tour routes, show units, models, and amenities; communicate upkeep needs to maintenance; and prepare the leasing office for daily activities.
  • Follow up with prospects and new residents by email, cards, notes, phone calls, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner questions or concerns, solve problems, and document or forward requests to appropriate individuals.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee medical coverage for employee-only plans.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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