Leasing Consultant - Lakeside Lofts

Bell Partners•Farmers Branch, TX

About The Position

The Leasing Consultant welcomes prospective residents to the community, coordinates tours, and responds to leasing inquiries. The role also serves current residents by addressing day-to-day issues and coordinating lease renewals. As a central point of communication, the Leasing Consultant connects community residents with community management and maintenance teams. The position supports apartment leasing and sales, resident applications and lease documentation, property marketing, and timely follow-up with prospective and current residents. It requires a professional, customer-focused approach, adherence to Fair Housing Standards and Bell guidelines, and collaboration with the community team.

Requirements

High school diploma or GED.
At least 1 year of customer service experience; hospitality or apartment leasing experience is relevant.
Understanding of and alignment with Bell Core Values.
Demonstrated support of BAL strategic drivers.
Ability to provide exceptional customer service and present a professional image.
Ability to work independently as part of a team or in a team environment.
Resourceful and well-organized.
Excellent oral and written communication skills.
Strong working knowledge of Microsoft Office Suite.
Good decision-making skills and knowledge of how businesses work.
Ability to walk, bend, reach, climb, and lift up to 30 pounds.
Ability to work with mechanical and electrical equipment and hazardous materials.
Comfort with heights and moving heavy objects.

Responsibilities

Welcome residents, prospective residents, and visitors as the first point of contact for the community.
Lease apartments and sell the property’s products and services in accordance with budget.
Follow Fair Housing Standards in all matters involving prospects and residents.
Follow up on leasing traffic entries and monitor traffic trends.
Maintain thorough knowledge of the property and its major competitors.
Assist with marketing activities to position Bell communities as communities of choice.
Coordinate resident application reviews in accordance with Bell guidelines.
Complete lease packets and resident files, including leases, addendums, and other forms.
Maintain regular attendance and punctuality and ensure proper documentation.
Follow up with residents throughout the lease.
Receive resident inquiries, complaints, and issues and provide timely follow-up.
Coordinate tours, respond to leasing inquiries, and coordinate renewals of existing leases.
Communicate with residents, community management, and maintenance teams.