Leasing Professional - Allaso High Desert

Greystar Management Services•Albuquerque, NM
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, maintaining resident satisfaction throughout the lease term, and securing lease renewals. The position includes prospect qualification and tours, application processing and screening, preparing lease and move-in materials, and helping ensure a smooth move-in. It also involves monitoring market and competitor conditions, carrying out marketing plans, using property-management software to track leasing activity and resident data, and maintaining the presentation of the leasing office, tour route, apartments, and amenities. The Leasing Professional follows up with prospects and residents, supports lease renewals, and responds to resident and client or owner concerns. The role requires the ability to work a flexible schedule, including taking call during evenings, weekends, and holidays. Occasional or regular travel may be required to support other properties or attend training and business meetings.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in packages, and supporting move-ins and lease signings.
  • Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and goals to sustain occupancy.
  • Follow community policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to attract traffic, including resident referral and employer outreach programs and online marketing.
  • Use on-site property-management software to track availability, traffic, leasing activities, resident and prospect data, and demographic information.
  • Inspect and maintain the presentation of the marketing corridor, leasing tour, show units, model, amenities, and leasing office; communicate maintenance and upkeep needs.
  • Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
  • Support the lease-renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client or owner concerns, resolve problems, and document or convey requests to the appropriate individuals.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Paid six-week sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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