Leasing Professional - Allaso High Desert

Greystar•Albuquerque, NM
•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional conducts prospect sales and leasing activities, including qualifying prospects, giving tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins. The role also inspects apartments before move-in and coordinates outstanding needs with maintenance. It monitors market and competitor conditions, develops and carries out marketing plans, uses property management software to manage availability and leasing information, and ensures community and show-unit standards are met. The position follows up with prospects and residents, supports lease renewals, and responds promptly to resident and client/owner concerns. It requires a flexible schedule that includes taking call during evenings, weekends, and holidays, and may involve travel to other properties or business and training events.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting move-ins and lease signings.
  • Inspect apartments before resident move-in and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
  • Follow community policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property management software to track apartment availability, leasing activity, and resident and prospect information.
  • Inspect marketing corridors and leasing tours, communicate upkeep needs to maintenance, maintain appealing show units and amenities, and prepare the leasing office for daily activities.
  • Follow up with prospects and new residents to support leasing and renewal decisions and resident satisfaction.
  • Support the lease renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are completed on time.
  • Respond courteously and promptly to resident and client/owner questions and concerns, solve problems, and route or document requests as appropriate.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrued with tenure.
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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