Leasing Professional - Whisper Creek
About The Position
This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional performs sales and leasing activities, helps prepare apartments and the community for showings and move-ins, monitors market conditions, and implements marketing plans. The role also uses property-management software to track availability and leasing activity, follows up with prospects and residents, and responds to concerns and requests. The position requires a flexible work schedule, including taking call during evenings, weekends, and holidays. The posted schedule is Tuesday through Saturday. The hourly range is $20–$22. The position may be eligible for onsite-property bonus programs. Benefits are offered to full-time employees.
Requirements
- Possess licenses and/or certifications required by applicable state and local jurisdictions.
- Hold a valid driver’s license to operate a golf cart on the property.
- Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
- Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Be able to work indoors and outdoors in all weather conditions.
- Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Responsibilities
- Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit and criminal background screening, preparing lease and move-in documents, and supporting move-in and lease signing.
- Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
- Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow policies for concessions, specials, and other occupancy programs.
- Design and carry out marketing activities to attract traffic, including resident referral and employer outreach programs, internet marketing, and community-specific programs.
- Use on-site property-management software to track apartment availability, record leasing activity, manage resident and prospect data, and capture demographic information.
- Inspect the marketing corridor, leasing tour, show units, model, and amenities; communicate maintenance needs; and prepare the leasing office for daily leasing activities.
- Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions.
- Support lease renewals by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
- Respond courteously and promptly to resident and client/owner concerns and questions, resolve problems, and document or direct requests to the appropriate individuals.
- Travel as needed to assist other properties, attend training, business meetings, or fulfill other job responsibilities.
Benefits
- Competitive medical, dental, vision, disability, and life insurance benefits.
- Low-cost or free basic employee-only medical coverage.
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
- Birthday off after one year of service.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave.
- Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
