Leasing & Marketing Manager

Balfour Beatty Communities•Tallahassee, FL

About The Position

The Leasing & Marketing Manager oversees leasing, renewals, marketing, and reporting for an assigned community. The role focuses on achieving budgeted occupancy by retaining current residents, leasing available units, and pre-leasing future availability. The manager evaluates market conditions and recommends pricing and marketing strategies to support occupancy and revenue growth, while overseeing leasing follow-up, marketing materials, community events, and customer experience initiatives. The position also develops local partnerships and collaborates with community leadership to build and develop a productive team.

Requirements

  • High school diploma or GED required.
  • At least 2 years of experience in a leasing-related field.
  • Solid computer skills, including Microsoft Office.
  • Social media management experience or skills across platforms such as Facebook, Instagram, Snapchat, and Twitter.
  • Event planning skills.
  • Ability to work well in groups.
  • Ability to handle a high volume of calls.
  • Adaptability, multitasking, problem-solving, and time-management skills.
  • Active and valid driver’s license.

Nice To Haves

  • Bachelor’s degree preferred.
  • Supervisory or management experience is a plus.
  • Entrata experience preferred.

Responsibilities

  • Review and evaluate market conditions and recommend rental pricing, renewal pricing, and marketing strategies to support occupancy and revenue growth.
  • Greet and qualify prospective residents, determine their needs, present the property and apartment homes, use feature-benefit selling, close leasing opportunities, and follow up.
  • Monitor leasing and operational policies and recommend improvements to business functionality.
  • Oversee leasing functions, including daily leasing follow-up activities in Entrata.
  • Ensure websites and collateral materials are accurate and current.
  • Attend and assist with leasing, renewal, and resident events as needed.
  • Conduct weekly market surveys and manage and report on revenue proformas, market rates, gain to lease, loss to lease, concessions, leasing velocity, and revenue-target achievement.
  • Create and manage the assigned community’s marketing plan and strategy, coordinating with the Community Manager to adjust plans as needed.
  • Perform assigned duties within the marketing budget and report requested key performance indicators in business intelligence systems.
  • Conduct internal, external, network, and outreach marketing to attract residents and maintain at least 95% occupancy.
  • Update marketing materials through ILS, websites, and the Balfour Beatty Communities Marketing Department.
  • Review and approve social media and platform communications, using photography, videography, and written content to communicate the community lifestyle and experience.
  • Develop partnerships and initiatives with local universities, colleges, and the community.
  • Ensure models and tour routes are properly opened and closed; conduct pre-showing inspections to confirm units are rent-ready and freshen up units as needed.
  • Plan, promote, and execute customer experience initiatives for the community and on campus throughout the year.
  • Deliver community education and outreach programming and support fundraising events as needed.
  • Work with the ACM and CM to build, train, and develop a motivated and productive team that supports community operational goals.

Benefits

  • Discretionary bonuses.
  • Medical and dental insurance beginning on the first of the month following employment.
  • Health, flexible spending, and dependent care accounts.
  • Company-paid life insurance.
  • 401(k) plan with employer matching.
  • Paid time off, including sick days, floating holidays, vacation, and personal days.
  • Two volunteer days per year.
  • Company-paid short-term and long-term disability.
  • Parental leave.
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