Leasing Manager - Heights on Huron

Avanti Residential•Northglenn, CO

About The Position

The Leasing Manager at Heights on Huron leads in-person tours for prospective residents, presents the community and its homes, amenities, and neighborhood, and uses sales techniques to encourage applications and support occupancy goals. The role manages the leasing process from initial prospect contact through tour and application handoff, and helps improve the move-in experience and the community’s curb appeal. The Leasing Manager monitors leasing performance and occupancy, analyzes local market conditions, competitor performance, and stale inventory, and recommends pricing, marketing, and leasing strategies. The role also trains and coaches the Leasing Team on tours, sales, leasing standards, closing techniques, and customer experience. The position is full-time, scheduled Monday through Friday, with flexibility to work Saturdays when needed.

Requirements

High school diploma or equivalent required.
Excellent organizational and time management skills to navigate frequent interruptions and changing priorities.
Ability to work independently with minimal supervision, be accountable, and stay self-motivated.
Excellent written and verbal communication skills.
Knowledge of phone and email procedures and etiquette.
Ability to thrive in a fast-paced environment.
Pass a criminal background screening prior to employment.
Valid driver’s license and up-to-date vehicle insurance, or reliable transportation.
Complete the required Wonderlic pre-employment assessment if minimum qualifications are met during resume screening.

Nice To Haves

College coursework or a degree in business, marketing, or a related field.
At least 2 years of multifamily leasing, property management, or related residential sales experience.
At least 2 years of demonstrated customer service, sales, and closing experience.
Experience with property management and leasing technology, preferably Yardi and related CRM/leasing platforms.

Responsibilities

Conduct engaging in-person tours for prospective residents, presenting the community, available homes, amenities, and neighborhood using Avanti’s warm-handoff process.
Manage the leasing process from initial prospect contact through tour and application handoff to the Application Admin Team.
Use effective sales and closing techniques to convert qualified prospects and support occupancy goals.
Monitor leasing performance and occupancy against established goals and communicate action plans and strategy updates to the Community Manager, Regional Director, and other leadership as needed.
Analyze market conditions, competitor performance, and stale inventory; review Apartment IQ market data at least monthly and recommend pricing, marketing, or leasing strategies.
Train and coach the Leasing Team on touring, sales, leasing standards, closing techniques, and customer experience.
Review closing ratios, shop reports, and other performance indicators to identify coaching opportunities.

Benefits

Performance- and KPI-based annual or quarterly bonuses, depending on position.
Apartment discount of up to 40%.
Continuing education and tuition reimbursement.
Generous PTO policy.
Medical, HSA, FSA, dental, vision, short-term disability, and long-term disability benefits.
401(k) with a 4% company match.
Avanti Shares equivalent program for hourly employees, awarding a portion of company transactional profits.
Avanti Cares Program for employees in financial need.
Tenure-based Anniversary Recess.
Avanti Advisors Program to help new hires with onboarding.