Leasing Manager- Meta Christy House (Student Living)

Greystar•Philadelphia, PA
•Onsite

About The Position

The Leasing Manager oversees the community’s marketing, print and internet advertising, sales activities, leasing team members, and other resources to achieve established revenue, occupancy, resident retention, and leasing goals. The role directs marketing and sales activities, monitors leasing performance, and develops strategies to sustain occupancy and increase traffic and leases. The position works with the maintenance team to ensure the community meets company standards for appearance and safety, and promotes apartment and community marketability through inspections and merchandising. It also participates directly in leasing, manages renewals and resident communications, addresses resident and client concerns, analyzes operational and financial reports, and supervises the leasing team.

Responsibilities

  • Direct marketing, advertising, and sales activities to achieve community revenue and occupancy goals; oversee on-site traffic, apartment readiness, rent pricing, concessions, and day-to-day leasing activities.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and strategies involving pricing, concessions, leasing incentives, and advertising.
  • Develop print and internet advertising strategies, use technology to communicate with prospects, and use company property management software to generate and review sales and leasing reports.
  • Work with the maintenance team to ensure the community meets company standards for appearance and safety.
  • Inspect ready apartments and use mini-models and other merchandising techniques to improve the marketability of apartments and the community.
  • Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documents, and completing move-in procedures.
  • Review and analyze financial, shop, traffic, closing-ratio, and other operational reports; identify and resolve issues affecting leasing performance and present marketing and leasing strategies and results to clients, owners, and business managers.
  • Oversee the lease renewal program, including resident renewal activities and communications, and assist with resident move-outs as needed.
  • Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests appropriately.
  • Supervise leasing team members, including interviewing, hiring, orienting, training, and managing performance in accordance with company policies and practices.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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