Leasing Manager- Meta Christy House (Student Living)

Greystar Management Services•Philadelphia, PA

2d•Onsite

About The Position

The Leasing Manager oversees a community’s marketing, print and internet advertising, sales activities, leasing team, and other resources to achieve revenue, occupancy, resident-retention, and leasing goals. The role directs marketing and sales activity, monitors on-site traffic and leasing performance, ensures an appropriate inventory of ready apartments, and sets rent pricing and concessions. It also develops marketing plans and strategies informed by market and competitor conditions, uses technology and property-management software to promote the community and track results, and works with maintenance to maintain the community’s appearance and safety and improve apartment marketability. The manager participates in leasing, including qualifying prospects, preparing lease documents, and completing move-in procedures. The role reviews operational and financial reports, presents marketing and leasing strategies and results to clients, owners, and business managers, oversees lease renewals and related resident communications, and responds to resident and client concerns. It also supervises the leasing team, including hiring, orientation, training, and performance management. The position may be eligible for performance-based bonus programs. Greystar offers full-time employees medical, dental, vision, disability, and life insurance; paid time off and holidays; an onsite housing discount for eligible onsite team members subject to availability; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility-benefit reimbursement; an employee assistance program; optional insurance and legal plans; and charitable-giving benefits.

Responsibilities

Direct community marketing, advertising, and sales activities to achieve revenue and occupancy goals.
Oversee on-site traffic, ready-apartment inventory, rent pricing, concessions, and daily sales and leasing activities.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and strategies to sustain occupancy and increase traffic and leases.
Develop print and internet advertising strategies and use technology and property-management software to promote the community, communicate with prospects, and generate sales and leasing reports.
Work with maintenance to ensure the community meets appearance and safety standards; inspect ready units and use merchandising techniques to improve apartment and community marketability.
Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documents, and completing move-in procedures.
Review financial, shop, traffic, closing-ratio, and operational reports; identify and address leasing-performance issues and present strategies and results to clients, owners, and business managers.
Oversee the lease renewal program, resident renewal functions, communications and notifications, and assist with resident move-outs as needed.
Respond promptly and courteously to resident and client or owner concerns and requests, resolving or documenting and routing issues as appropriate.
Supervise leasing team members, including interviewing, hiring, orienting, training, and managing performance in accordance with company policies and practices.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, and 10 sick days for new hires; additional vacation accrues with tenure.
11 paid holidays and a birthday day off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable-giving program and benefits.
Potential eligibility for quarterly, annual, weekly, monthly, or quarterly performance-based bonus programs depending on role and performance.