Leasing Manager - Richardson
About The Position
Vidalta Residential is a property management organization specializing in multifamily living and managing properties across the Southern United States. The Leasing Manager leads and optimizes leasing operations for assigned conventional multifamily communities. The role focuses on driving occupancy and leasing performance, developing a high-performing leasing team, and delivering exceptional resident experiences. The Leasing Manager is the onsite sales and marketing expert and works with Community Managers, Assistant Community Managers, and internal departments to meet leasing goals and enhance property value. The position requires strong leasing, sales, customer service, application and lease administration, and property management technology skills. The Leasing Manager also conducts market research, uses performance data to refine leasing strategies, and implements marketing and outreach efforts. The role is based in a typical office setting with daily exposure to outdoor conditions while touring communities. Weekend work and varied schedules may be required.
Requirements
- Bachelor’s degree or equivalent related experience.
- Three years of experience in property management.
- Knowledge of industry software, including RealPage, Knock, and Elise AI.
- Knowledge of lease review, application review, and conversion rates.
- Understanding of Fair Housing Laws.
- Strong sales and marketing background.
- Ability to lead and guide a team.
- Exceptional customer service and problem-solving abilities.
- Flexibility to work weekends and accommodate varied schedules; must be available to work weekends as required by lease-up needs.
Nice To Haves
- Bilingual in English and Spanish.
- Experience with revenue management software such as YieldStar or AIRM.
- Experience with rebranding rollouts, internet listing service updates, targeted digital campaigns, mixed-use communities, and affluent Class A renters.
Responsibilities
- Directly supervise, inspire, mentor, and provide ongoing feedback to Leasing Agents; set goals, monitor performance, conduct meetings and reviews, and manage schedules and workloads.
- Plan and implement leasing events, outreach marketing, and property tour experiences.
- Assist in developing leasing Standard Operating Procedures and ensure adherence to them.
- Collaborate with Community Managers to align leasing strategies with operational goals.
- Conduct periodic market research and surveys, and share insights on trends, competition, and pricing with Marketing, Revenue Management, and Asset Management teams.
- Review and analyze shop reports, traffic, and closing ratios to identify issues affecting leasing performance.
- Audit lease applications to ensure compliance with screening criteria and company policies.
- Develop knowledge of local competitors, rental rates, and market trends to position the community for maximum occupancy.
- Develop and execute marketing and outreach strategies, including resident referral programs, outreach to local employers and community organizations, and online marketing campaigns.
- Organize and host onsite and virtual leasing events.
- Guide the leasing team in achieving occupancy, lead-to-tour, lead-to-application, and lead-to-lease targets, subject to revision based on market conditions.
- Sell the future state of properties using renderings and tours, including to support Class A rents before completion.
- Use revenue management software to capture dynamic rent premiums.
- Execute rebranding rollouts, update internet listing services, and assist with targeted digital campaigns.
- Train the team to position onsite retail as a premium amenity.
- Drive tour-to-lease conversions and maintain team morale during property takeovers.
- Embody and champion the company's core principles: high performance, growth mindset, teamwork, service, and integrity.
- Perform other duties as assigned.
Benefits
- Competitive medical, dental, vision, and life insurance benefits.
- Paid Time Off accrues immediately for new hires; 15 PTO days and 10 paid holidays.
- Housing discounts at Vidalta Residential-managed communities for onsite team members.
- Access to an in-house Training and Development Department.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
