Leasing Consultant

Weidner Apartment Homes•Anchorage, AK

19d•Onsite

About The Position

As a Leasing Consultant, you will communicate with prospective and current residents and create positive impressions of the community. You will coordinate marketing, leasing, and renewal strategies to help achieve occupancy and revenue-retention goals. The role calls for effective time management, attention to detail, trustworthiness, teamwork, accountability, and attentive customer service when interacting with residents, associates, and vendors. The position is located at College View in Anchorage, Alaska, and is full-time. It includes coordinating tours and applications, supporting move-ins, following leasing and marketing strategies, and helping maintain apartments and community spaces to the company’s quality standards. Eligible on-site employees may receive the benefits described in the posting.

Requirements

Prior customer service experience is required.
Ability to complete tasks safely and efficiently.
Ability to work in a fast-paced environment with motivation to learn and contribute daily.
Ability to give clear, professional directions in person, over the phone, by email, and by text.
Willingness and ability to learn new software programs.
Ability to follow company policies and procedures and comply with applicable Fair Housing and other laws.
Prompt and regular attendance; compliance with the company dress code or uniform requirements and maintenance of a professional appearance.
Ability to work effectively and cooperatively in a team environment and/or independently.
Willingness and ability to work outside normal scheduled hours as needed and to be assigned to other company properties as needed.
Working knowledge of English; detail-oriented and well organized.
Agreement to a criminal background check and voluntary drug-testing agreement.
Access to a personal vehicle and/or reliable transportation at all times.
Valid, unexpired driver’s license, vehicle, and vehicle insurance that match the country in which the associate will work.

Nice To Haves

Experience with Microsoft Word, Excel, PowerPoint, and Outlook is preferred.
Yardi and Paycom experience is preferred.

Responsibilities

Walk the marketing tour path; open target viewing apartments; and ensure apartments, model homes, and community amenities are clean and rent-ready.
Respond promptly to calls and emails from residents and prospective residents in the morning.
Answer incoming calls, convert calls into walk-in traffic, and schedule viewing appointments.
Tour prospective residents with energy and enthusiasm.
Facilitate the application process at the end of tours to support successful leasing.
Review and process applications immediately upon receipt.
Communicate with applicants promptly and respectfully after receiving application results.
Follow the Weidner Move In Experience with approved applicants.
Maintain and follow up on traffic in queue.
Shop competitive properties at least monthly and follow daily marketing and leasing strategies.
Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to company quality standards.
Complete tasks safely and efficiently.
Follow company policies, procedures, Mission, Vision, and Values, and comply with applicable Fair Housing and local, state/province, and federal laws.
Maintain prompt, regular attendance, follow the company dress code or uniform requirements, and maintain a professional appearance.
Work effectively and cooperatively in a team environment or independently.
Work outside normal scheduled hours as needed and accept assignment to other company properties as needed.

Benefits

Medical, dental, and vision insurance for eligible on-site employees.
Employer-paid basic life insurance.
Employee Assistance Program with confidential personal, financial, and legal support, including up to three sessions at no cost.
401(k) retirement plan with company matching up to 4% of eligible income.
Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position and community performance.
Vacation accrual with no waiting period for use after accrual.
Sick-time accrual, with eligibility to use accrued time after 60 days of employment.
Nine company-designated paid holidays annually.
Employee apartment discount at Weidner communities, subject to availability and community guidelines.
Company-provided maintenance uniforms.
Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
Opportunities for professional growth and advancement.