Leasing Consultant

Eagle Rock Properties•Ambler, PA

19d

About The Position

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing or coordinating exceptional customer service. This is an entry-level position, and Eagle Rock Properties is willing to train the right candidate.

Requirements

1–2 years of high-quality customer service experience.
Strong communication and marketing skills.
Professional and positive attitude.
Proficient in Microsoft Office Suite and Outlook.
Must be able to work weekends.
Must have a reliable way to get to work.

Nice To Haves

Prior leasing and lease-up experience preferred.
College degree preferred.

Responsibilities

Greet prospective residents and provide property tours.
Process lease applications and qualify residents.
Coordinate with the marketing team to place online ads and ensure signage is correctly positioned.
Support the Community Manager with general office maintenance, including answering phones and performing other administrative tasks.
Maintain an up-to-date market study of primary competitors.
Provide high-quality customer service to residents and prospective residents.
Effectively showcase apartment and community features and benefits.
Identify strengths and weaknesses of alternative sales approaches, overcome objections, and create excitement.
Accurately prepare all lease-related documents.
Follow up consistently and promptly on calls, emails, and site visits.