Leasing Consultant - Cobblestone Manor
About The Position
Dominium is seeking a Leasing Consultant for Cobblestone Manor, a 220-unit apartment community in Fort Worth, Texas. The position combines customer service and sales, with a focus on leasing apartments and engaging prospective residents by phone, in person, and online. The Leasing Consultant presents the property, builds rapport, follows company tour and sales standards, and follows up with prospective residents. The role also requires compliance with Fair Housing guidelines, a professional appearance, accurate documentation in property management software, and assistance with application completion under company policies. The position supports property occupancy goals through leasing, marketing, and outreach. It also contributes to resident retention, community events, and other projects assigned by the supervisor.
Requirements
- High school diploma or equivalent.
- Effective verbal and written communication skills, including the ability to communicate in English orally and in writing.
- Well-developed people skills and the ability to interact with a variety of personalities and situations in a friendly, outgoing, and professional manner.
- Basic math skills for calculating rent payments, deposits, application fees, pet fees, and interest.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Reasoning ability and the ability to focus on established goals and sales requirements.
- Ability to work evenings and weekends, including seven days a week as needed.
Nice To Haves
- Sales and/or other customer service experience; hospitality, restaurant, and retail experience may translate well to the role.
- A valid driver’s license may be required.
Responsibilities
- Greet and assist prospective residents by phone, email, text, and in person; build rapport and provide property tours.
- Present available units, close leases according to company standards, and promptly follow up with prospects who do not lease immediately.
- Inspect and prepare homes scheduled for tours daily and ensure the tour path is clean and presentable.
- Maintain knowledge of property features and nearby schools, hospitals, banks, shopping, transportation, and amenities, and communicate this information to prospects.
- Follow Fair Housing laws, complete Guest Cards for every interaction, and accurately enter information in Yardi PMS software.
- Guide customers through applications and collect documentation required to determine affordable housing eligibility.
- Participate in off-site marketing and traffic-generating initiatives to support occupancy goals.
- Support community events and resident retention efforts, and complete projects assigned by the supervisor.
Benefits
- Competitive salary
- Incentive bonus program
- Training and development programs
- Career growth opportunities
- Community volunteer and outreach programs
- Basic Life and AD&D insurance
- Employee, Spouse and Child Supplemental Life and AD&D insurance
- Short- and Long-Term Disability insurance
- Medical coverage
- Dental coverage
- Vision coverage
- Optional Health Savings Accounts
- Medical and Dependent Care Flexible Spending Accounts
- Voluntary Accident, Critical Illness, and Whole Life benefits
- Employee Assistance Program
- 401(K) plan
- Health and Financial Wellness Programs
- Paid Time Off, including Paid Holidays and Floating Holidays
- Paid Parental Leave
- Education Reimbursement
- Employee Recognition
- Dominium Employee Emergency Fund
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
