Leasing Consultant, Multifamily
About The Position
The Leasing Consultant works as part of the onsite management team and helps create a positive experience for visitors, prospective residents, and current residents. The role supports leasing goals, including occupancy and rent growth, by building rapport and presenting the community and its apartment homes effectively. The position combines customer service and sales with administrative work. The Leasing Consultant tours the property with prospects, answers questions about amenities and the local community, assists with apartment qualification and background-check initiation, and helps ensure apartments are ready for move-in. The role also supports resident retention, coordinates rental paperwork, and performs other duties as assigned.
Requirements
- High School Diploma, GED, Trade, Technical, or Vocational school.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Organization and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Ability to work professionally as a team player.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the community and apartment-home lifestyle to support leasing goals.
- Collect appropriate information and initiate background checks to assist prospects in qualifying for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide service to residents and support resident retention.
- Perform office activities and coordinate paperwork related to apartment rentals.
- Assist the leasing activities of the leasing staff.
- Follow company policies and procedures and work professionally as part of a team.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options.
- Pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Paid and unpaid time away from work.
- Competitive pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
