Leasing Consultant, Multifamily

Cushman & Wakefield•Austin, TX

6d•$17 - $20•Onsite

About The Position

The Leasing Consultant is an important member of the onsite management team, creating a positive first impression for visitors, prospects, and residents. The role involves building rapport with prospects and residents and managing individual success by attaining leasing goals such as occupancy and rent growth. The Leasing Consultant tours the property with prospects, answers questions about amenities and the local community, highlights the community and apartment-home lifestyle, and helps prospects qualify by collecting information and initiating background checks. The role also ensures apartments are ready for move-in and provides service intended to exceed residents’ expectations and support retention. Office activities and rental paperwork must be planned, organized, and completed with attention to detail. The position operates in a professional office environment and involves routine use of standard office equipment. It also requires travel outside between properties and buildings, sometimes in varying weather conditions. Physical activities may include extended standing and walking, climbing stairs or ladders, remaining stationary for much of the workday, operating office machinery, and moving objects weighing up to the stated limits.

Requirements

High school diploma, GED, trade, technical, or vocational school education.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Courtesy and professionalism.
Strong organization and ability to meet deadlines.
Ability to work professionally as a team player.

Responsibilities

Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
Promote the community and apartment-home lifestyle to drive leasing.
Collect appropriate information and initiate background checks to assist prospects in qualifying for an apartment home.
Ensure apartments are prepared for move-in.
Provide service to residents that exceeds expectations and supports resident retention.
Perform office activities and coordinate rental paperwork using attention to detail, planning, and organizational skills.
Assist with leasing activities of the leasing staff.
Follow company policies and procedures.
Perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.