Leasing Consultant

BH Management Services, LLC•Irving, TX

About The Position

The Leasing Consultant responds to prospective renters’ inquiries and leads, identifies potential renters, markets and leases apartments, and supports lease renewals in accordance with Company standards and Fair Housing guidelines. The role provides excellent service to internal and external customers and represents the company professionally and courteously. Under the direction of the Community Manager, the Leasing Consultant supports the property’s daily marketing, administrative, and financial operations.

Requirements

Previous experience in a customer-facing or customer service role.
Demonstrated sales and closing skills.
Excellent organizational and communication skills.
Ability to work with a diverse group of people.
Where required by law, a state leasing license or the ability to obtain the required license(s) within the legally required timeframe.

Responsibilities

Support the property’s daily marketing, administrative, and financial operations under the direction of the Community Manager.
Maintain knowledge of the community, local competitors’ specials, floor plans, and leasing procedures and documents.
Process lease application paperwork for Community Manager approval and prepare new lease contracts.
Inspect target and show units before greeting and touring prospects, including vacant or model apartments and common or amenity areas.
Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
Understand, use, and promote third-party online leasing programs appropriately.
Accurately and promptly log prospect information and notifications in the Property Management software.
Check, respond to, and document community and individual emails, voicemails, and text messages.
Stay up to date on promotions and leasing incentives.
Assist with completing the Move Out Vacant Inspection Checklist (MOVIC) accurately and within Company deadlines.
Post notices to vacate and other community communications, when applicable.
Assist with daily community inspections to ensure policies are followed and address issues when applicable.
Perform other duties as assigned.