Leasing Consultant

Weidner Apartment Homes•Kirkland, WA
•$22 - $24•Onsite

About The Position

As a Leasing Consultant, you will communicate with prospective and current residents and create positive impressions through warm, energetic service. The role coordinates the community’s marketing, leasing, and renewal strategies to support occupancy and revenue retention goals. The successful candidate is organized, detail oriented, accountable, a trustworthy team player, and attentive to providing excellent service to residents, associates, and vendors.

Requirements

  • Prior customer service experience.
  • Ability to complete tasks safely and efficiently.
  • Ability to work in a fast-paced environment with strong motivation to learn and contribute daily.
  • Ability to give professional directions clearly in person, over the phone, by email, and by text.
  • Ability to follow Weidner’s Mission, Vision, and Values and comply with company policies and procedures, Fair Housing requirements, and applicable local, state/province, and federal laws.
  • Prompt and regular attendance; ability to follow the company dress code or uniform requirements and maintain a professional appearance.
  • Ability to work effectively and cooperatively in a team environment and/or independently.
  • Ability to work outside normal scheduled hours as needed.
  • Willingness and ability to be assigned to other Weidner properties as needed.
  • Working knowledge of English; detail oriented and well organized.
  • Access to a personal vehicle and/or reliable transportation at all times.
  • Valid, unexpired driver’s license, vehicle, and vehicle insurance that match the country in which the associate will work.

Nice To Haves

  • Experience with Microsoft products, including Word, Excel, PowerPoint, and Outlook.
  • Yardi and Paycom experience.
  • Willingness and ability to learn new software programs.

Responsibilities

  • Walk the marketing tour path, open target viewing apartments, and ensure apartments, model homes, and community amenities are clean and rent ready.
  • Respond promptly to resident and prospective resident calls and emails.
  • Answer incoming calls, convert calls into walk-in traffic, and schedule viewing appointments.
  • Tour prospective residents with energy and enthusiasm.
  • Facilitate the application process at the end of tours to support successful leasing.
  • Review and process applications immediately upon receipt.
  • Communicate with applicants promptly and respectfully after receiving application results.
  • Follow the Weidner Move In Experience with approved applicants.
  • Maintain and follow up on traffic in the queue.
  • Shop competitive properties at least monthly.
  • Adhere to daily marketing and leasing strategies.
  • Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s quality standards.

Benefits

  • Medical, dental, and vision insurance for eligible on-site employees.
  • Employer-paid basic life insurance.
  • Employee Assistance Program providing confidential personal, financial, and legal support, including up to three sessions at no cost.
  • 401(k) retirement plan with company match of up to 4% of eligible income.
  • Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position and community performance.
  • Vacation accrual with no usage waiting period after accrual.
  • Sick time accrual, with accrued-time usage eligibility after 60 days of employment.
  • Nine company-designated paid holidays annually.
  • Employee apartment discount at Weidner communities, subject to availability and community guidelines.
  • Company-provided maintenance uniforms.
  • Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
  • Opportunities for professional growth and advancement.
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