Leasing Consultant

Tribridge Residential LLC•Charleston, SC

22d•$20 - $23•Onsite

About The Position

TriBridge Residential is hiring a Leasing Consultant for its Cooper River Farms property in Charleston, South Carolina. The role uses sales and marketing skills to provide superior customer service to prospective and current residents and help maintain high occupancy by presenting the community’s value and completing the leasing process. Responsibilities include responding to inquiries, greeting and qualifying prospective residents, showing apartments, processing applications and deposits, verifying information, following up with prospects, and ensuring timely lease renewals. The Leasing Consultant maintains a professional and friendly leasing-office atmosphere, inspects model apartments and market-ready units for cleanliness, and checks the community’s marketing path daily. The position also involves monitoring market and industry trends, conducting monthly market surveys, and sharing marketing and resident-satisfaction ideas with the Property Manager. Additional duties include tracking office supplies, restocking the café or coffee bar, updating community social media, helping create advertising campaigns and newsletters, building the community’s online audience, and posting information and photos from special events. Saturdays are required, and some evenings may be scheduled; hours may vary to meet the community’s business needs.

Requirements

At least 6–12 months of leasing experience in the multifamily industry.
High school diploma or equivalent.
Valid driver’s license and reliable transportation.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel, and property management software.
Knowledge of lease-related documents and ability to complete them accurately and promptly.
Sales proficiency and prior sales experience.
Strong customer service and satisfaction philosophy.
Excellent organizational and communication skills.
Ability to pass a pre-employment criminal background check and drug screen.
Professional appearance and demeanor.
Positive, motivating, team-oriented attitude.
Desire to exceed expectations and thrive in a fast-paced, competitive environment.
Ability to work with diverse coworkers, vendors, and customers.
Availability to work Saturdays and some evenings, with hours that may vary to meet business needs.

Nice To Haves

Yardi experience is preferred.

Responsibilities

Lease apartments by handling telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, following up with prospects, and ensuring timely lease renewals.
Maintain a professional yet friendly atmosphere in the leasing office and other areas where residents or prospective residents meet.
Answer incoming phone calls and handle prospect and resident inquiries appropriately.
Greet and qualify prospective residents, determine their needs and preferences, and present the community and apartments, including their features and benefits.
Inspect model apartments and market-ready vacant units daily to ensure cleanliness.
Monitor market and industry conditions and trends, conduct monthly market surveys, and contribute marketing and resident-satisfaction ideas to the Property Manager.
Physically inspect the community’s marketing path daily.
Periodically inventory office supplies and report needs to the Property Manager.
Maintain and restock the café and/or coffee bar.
Update social media to market the community and assist in creating advertising campaigns and newsletters.
Develop the community’s online presence by targeting new followers and creating engaging content.
Post information and photos from special events on social media.