Leasing Consultant

BNE Real Estate Group•Jersey City, NJ

4d•Onsite

About The Position

BNE Real Estate Group is hiring a full-time, onsite Leasing Consultant for The Encalve Collection, its largest luxury portfolio in Jersey City, New Jersey. The Leasing Consultant helps meet the community’s occupancy goals and improve resident retention by building relationships with prospective and current residents, providing excellent customer service, and supporting a welcoming community experience. The role involves marketing and leasing apartments, maintaining accurate records and reports, supporting lease renewals and move-ins, assisting with resident relations, and ensuring compliance with property-management and safety requirements. The required schedule is Tuesday through Sunday, 10 a.m. to 6 p.m., and may change based on business needs. Overtime may be required to complete assignments or projects.

Requirements

High school diploma or equivalent.
At least one year of property-management experience.
Valid New Jersey real estate salesperson license.
Strong interpersonal skills.
Proficiency with computer programs, including Microsoft Office and Yardi.
Ability to work with minimal supervision.
Strong organizational and time-management skills.
Knowledge of rules, regulations, and laws governing property management.
Strong customer-service orientation.
Maintain regular and punctual attendance.
Work overtime as required to complete assignments or projects.
Comply with company policies and procedures.

Nice To Haves

College degree.

Responsibilities

Meet or exceed the community’s budgeted occupancy goals and reduce vacancy loss by encouraging immediate move-ins and using other leasing strategies.
Maintain current knowledge of the market and competitors.
Maintain a professional, friendly, and inviting atmosphere in the leasing center.
Walk the property daily to inspect the leasing path, curb appeal, and presentation quality; alert upper management to issues with signage, lobby, leasing center, amenity areas, model homes, common corridors, and made-ready homes.
Use Yardi to maintain accurate daily records of customer traffic and leases.
Prepare, present, and distribute daily and weekly leasing reports to upper management using provided templates.
Meet and qualify prospective residents and collect required guest-card information.
Conduct property and apartment tours with prospective residents.
Ensure Fair Housing and company-policy compliance during leasing presentations.
Answer phones promptly and courteously and record prospect phone calls and visits.
Follow up with prospective residents daily and maintain acceptable call-to-visit and visit-to-application closing ratios.
Complete lease paperwork in accordance with company policies.
Verify lease applications using credit-check services and the online application portal, and maintain compliance with application criteria.
Prepare accurate lease packages promptly.
Assist residents with lease signing, move-in orientation, and apartment inspections as needed.
Prepare and distribute lease renewals.
Inspect made-ready apartments for quality at least three days before scheduled resident move-ins.
Prepare resident and prospect correspondence as needed and maintain complete resident files and general office files.
Attend owners’, staff, and resident meetings as required.
Receive and report service calls promptly and review outside and intra-company correspondence.
Assist with responding to prospective-resident complaints as directed by the Property Manager and/or Maintenance Manager.
Assist with planning and executing resident functions as required.
Learn and ensure compliance with company, local, state, and federal safety rules; ensure unsafe conditions are corrected promptly.
Direct staff to follow a safety-first principle.
Maintain regular and punctual attendance, comply with company policies and procedures, and complete other duties assigned by upper management.