Leasing Consultant

CLK Multifamily Management•Baton Rouge, LA

25d•Onsite

About The Position

We are looking for a customer-focused Leasing Consultant to join our apartment community team. The role involves helping prospective residents find a home, supporting leasing and resident satisfaction, and contributing to property marketing and operations. The Leasing Consultant uses property management software to manage leads, applications, communications, and records; maintains knowledge of apartment availability, pricing, and lease terms; and helps ensure the leasing office and model units are clean and welcoming. The position is not remote. The schedule varies and may include weekends and holidays based on property needs.

Requirements

Previous leasing, sales, or customer service experience is preferred.
Excellent communication and interpersonal skills.
Professional appearance and a positive attitude.
Ability to work weekends and a flexible schedule.
Basic computer skills and familiarity with leasing software such as Yardi, Entrata, or similar.
Proven success in customer-focused roles.
Understanding of leasing laws and regulations.
Strong marketing and sales skills.
Excellent time and project management abilities.
Exceptional presentation and negotiation skills.
Valid driver's license.
Must pass a pre-employment drug test and background screening.

Nice To Haves

Previous leasing, sales, or customer service experience.

Responsibilities

Greet prospective residents and provide engaging property tours.
Respond to inquiries by phone, email, and in person.
Assist with apartment leasing and complete required documentation.
Maintain current knowledge of availability, pricing, and lease terms.
Build relationships with residents to support retention and satisfaction.
Support marketing efforts and participate in resident events.
Keep the leasing office and model units clean and welcoming.
Use property management software to manage leads, applications, and communications.
Inspect available market-ready units and communicate service needs to management.
Explain lease terms, including length, rates, and conditions or exclusions.
Provide post-lease services, such as drafting termination notices or initiating legal action for unpaid rent.
Verify application information and references.
Prepare lease agreements in accordance with state laws, company policies, and client specifications.
Process background checks, proof of income, rental history, and reference letters.
Update and maintain records in the property management system.
Ensure prompt resolution of tenant maintenance complaints.