Leasing Consultant

Bell Partners Inc • Charlotte, NC

5d

About The Position

The Leasing Consultant welcomes prospective residents to the community, coordinates tours, and responds to leasing inquiries. The role also supports current residents with day-to-day issues and coordinates renewals of existing leases. It serves as a central point of communication among community residents, management, and maintenance teams.

Bell Partners describes its purpose as creating communities residents are proud to call home. The company owns or manages more than 85,000 homes in North America and emphasizes a workplace where associates contribute, serve one another, and grow together.

Requirements

• High school diploma or GED.
• At least 1 year of customer service experience; hospitality or apartment leasing experience is applicable.
• Understanding of and alignment with Bell Core Values.
• Demonstrated support of BAL strategic drivers.
• Ability to provide exceptional customer service.
• Ability to work on a team or in a team environment.
• Professional image.
• Resourcefulness and strong organizational skills.
• Excellent oral and written communication skills.
• Strong working knowledge of the MS Office Suite.
• Good decision-making skills and knowledge of how businesses work.
• Ability to walk, bend, reach, climb, and lift up to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials.
• Comfort working at heights and moving heavy objects.

Responsibilities

• Serve as the welcoming first point of contact for residents, prospects, and visitors to the community.
• Lease apartments and sell the property's products and services in accordance with budget.
• Ensure Fair Housing Standards are followed in dealings with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough product knowledge of the property and major competitors.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate resident application reviews in accordance with Bell guidelines.
• Complete lease packets and resident files, including leases, addendums, and other forms.
• Maintain regular attendance and punctuality.
• Maintain proper documentation.
• Follow up with residents throughout the lease.
• Receive resident inquiries, complaints, and issues and provide timely follow-up.

Benefits

• Opportunities for career growth.
• Total rewards benefits package.
• Family health insurance.
• 401(k) match.
• Vacation, personal days, and sick time.
• Customized training programs.
• Associate referral bonus plan.
• Diverse, equitable, and inclusive work environment.
• A culture that empowers associates to make a difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED