Leasing Consultant, Multifamily
About The Position
As a Leasing Consultant, you are an important member of the onsite management team, helping create a positive and lasting impression for visitors, prospects, and residents. You build rapport with prospects and residents while working toward leasing goals such as occupancy and rent growth. The role involves showcasing the community and apartment-home lifestyle, supporting the leasing process, preparing apartments for move-in, and providing service that exceeds resident expectations and supports retention. This position operates in a professional office environment and routinely uses standard office equipment. It also requires travel between properties and buildings in varying outdoor weather conditions, with travel of up to 25% of the time. Compensation is $18.70–$22.00; the amount offered depends on factors including location, experience, qualifications, and applicable employment terms.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Strong organization and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Ability to work professionally as part of a team.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the community and apartment-home lifestyle to support leasing.
- Collect information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide service to residents that exceeds expectations and supports resident retention.
- Perform office activities and coordinate rental paperwork using attention to detail, planning, and organizational skills.
- Assist with leasing activities and perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee assistance program and counseling services.
- Eligible employees may enroll in retirement savings plans and disability insurance programs.
- Eligible employees may receive paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
