Leasing Consultant
About The Position
The Leasing Consultant responds to inquiries and leads from prospective clients to identify potential renters, market and lease apartments, and renew leases in accordance with Company standards and Fair Housing guidelines. The role provides excellent customer service, demonstrates commitment to internal and external customers, and represents the company professionally and courteously. Under the direction of the Community Manager, the Leasing Consultant helps ensure the property’s daily marketing, administrative, and financial operations. The position requires knowledge of the community and local market, accurate handling of leasing documents and prospect information, and preparation of apartments and community spaces for prospect tours and resident move-ins.
Requirements
- Previous experience in a customer-facing or customer service role.
- Demonstrated sales and closing skills.
- Excellent organizational and communication skills.
- Ability to work with a diverse group of people.
- Meet the physical requirements of the role, including continual movement, exposure to all weather conditions, and lifting at least 20 pounds.
Responsibilities
- Support the property’s daily marketing, administrative, and financial operations under the direction of the Community Manager.
- Maintain knowledge of the community and local competitors’ specials and floor plans.
- Handle leasing units and documents in accordance with Company standards and Fair Housing guidelines.
- Process lease application paperwork for Community Manager approval and prepare new lease contracts.
- Inspect target and show units in preparation for greeting and touring prospective renters, including vacant or model units and common or amenity areas.
- Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
- Understand, use, and promote third-party online leasing programs appropriately.
- Log prospect information and notifications accurately and promptly in the Property Management software.
- Check, respond to, and document community and individual emails, voicemails, and text messages.
- Stay current on promotions and leasing incentives.
- Help complete the Move Out Vacant Inspection Checklist accurately and by the Company deadline.
- Post notices to vacate and other community communications, if applicable.
- Assist with daily community inspections to ensure community policies are followed and address issues when applicable.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
