Leasing Consultant

National Cranshaw Payroll Service Company•Medford, MA
•$55,000 - $60,000

About The Position

National Development is seeking a full-time Leasing Consultant for Station Landing Apartments in Medford, Massachusetts. The role is part of the leasing team for National Development Communities, a collection of thirteen luxury apartment communities in downtown and Metro Boston. The Leasing Consultant helps prospective residents through the leasing and move-in process, supports residents and community activities, and contributes to the community’s reputation and leasing performance. The ideal candidate is enthusiastic about people and apartment living and helps foster a sense of community among residents and team members.

Requirements

  • Experience in property management, hospitality, or retail.
  • Experience with industry software such as YARDI.
  • Familiarity with social media channels including Facebook, Twitter, and Instagram.
  • Outstanding written and verbal communication skills.
  • Willingness to learn new tasks and systems.

Nice To Haves

  • Experience with a revenue management software platform; YieldStar is preferred.

Responsibilities

  • Correspond with prospective residents, build rapport, schedule appointments, tour the community, and guide prospects through leasing and move-in while providing exemplary customer service and sales support.
  • Complete administrative tasks, including generating leases and preparing and maintaining resident files and correspondence.
  • Prepare weekly leasing reports.
  • Participate in planning and executing resident events.
  • Maintain the community’s social media presence and work with the internal marketing team to create and post content.
  • Build loyal relationships with residents, provide a first-class resident experience, and help maintain a strong sense of community.
  • Work to exceed resident expectations, resolve community-related issues, and create an extraordinary resident experience.
  • Strive to exceed leasing goals, reduce turnover, and maintain a positive reputation for the community and National Development.
  • Assist team members as needed and proactively manage issues while representing the company’s professionalism, values, and culture of sustainability and corporate social responsibility.

Benefits

  • Affordable health, dental, and vision plans for employees and dependents.
  • Flexible spending plans for medical and dependent care.
  • Life insurance and long-term disability coverage.
  • Employee Assistance Program with life-management resources and confidential mental health and wellbeing support.
  • Employee wellness incentives.
  • Company-matched 401(k).
  • Tuition reimbursement.
  • Paid time off.
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