Leasing Consultant

CLK Multifamily Management • Moody, AL

35d • Onsite

About The Position

CLK is seeking a customer-focused Leasing Consultant to join its apartment community team. The role helps prospective residents find a home and supports resident satisfaction and retention. The consultant handles leasing inquiries and tours, assists with applications and lease documentation, maintains knowledge of availability and lease terms, supports marketing and resident events, and helps keep the leasing office and model units welcoming. The position also involves using property management software, inspecting market-ready units, verifying applications, processing background and rental-history information, maintaining records, and helping resolve tenant maintenance complaints. Post-lease work may include drafting termination notices or initiating legal action for unpaid rent.

The schedule varies and consists of 8-hour shifts. Weekends and holidays may be required based on property needs. The position is not remote.

Requirements

• Valid driver's license.
• Complete a pre-employment drug test and background screening.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work weekends and a flexible schedule.
• Basic computer skills and familiarity with leasing software.
• Proven success in customer-focused roles.
• Understanding of leasing laws and regulations.
• Strong marketing and sales skills.
• Excellent time and project management abilities.
• Exceptional presentation and negotiation skills.

Nice To Haves

• Previous leasing, sales, or customer service experience.
• Familiarity with leasing software such as Yardi or Entrata.

Responsibilities

• Greet prospective residents and provide engaging property tours.
• Respond to inquiries by phone, email, and in person.
• Assist with apartment leasing and complete required documentation.
• Stay current on apartment availability, pricing, and lease terms.
• Build relationships with residents to support retention and satisfaction.
• Support marketing efforts and participate in resident events.
• Keep the leasing office and model units clean and welcoming.
• Use property management software to manage leads, applications, and communications.
• Inspect available market-ready units and communicate service needs to management.
• Explain lease terms, including length, rates, and conditions or exclusions.
• Provide post-lease services, such as drafting termination notices or initiating legal action for unpaid rent.
• Verify application information and references.
• Prepare lease agreements in accordance with state laws, company policies, and client specifications.
• Process background checks, proof of income, rental history, and reference letters.
• Update and maintain records in the property management system.
• Help ensure prompt resolution of tenant maintenance complaints.

Benefits

• Medical and dental insurance.
• Long-term disability.
• Paid time off.
• Holiday pay.
• Retirement opportunities with a 401(k).
• Supplemental benefits, including short-term disability and life insurance.
• Company-paid life insurance.
• Commission pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed