Leasing Consultant

ARCAN Capital•Augusta, GA

About The Position

Arcan Capital is seeking a Leasing Consultant to serve as the primary point of contact for prospective and current residents. The role guides prospects through the leasing process from initial inquiry to move-in, showcases apartment communities and amenities, supports leasing operations, and works with on-site teams to ensure smooth day-to-day operations. The position focuses on providing excellent customer service, achieving leasing goals, and maintaining resident satisfaction in a welcoming, professional community environment. Experience in property management, leasing, or assistant property management is beneficial but not required. The employer emphasizes interpersonal skills, a customer-first mindset, and a passion for helping people. The role requires a high school diploma or equivalent and may involve a flexible schedule, including weekends and holidays as needed.

Requirements

Customer service-oriented mindset and a passion for helping people.
Excellent communication, problem-solving, and interpersonal skills.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Strong organizational and time-management skills, with attention to detail.
Team-oriented approach, positive and professional attitude, and commitment to excellence.
Willingness to work a flexible schedule, including weekends and holidays, as needed.
High school diploma or equivalent required.
Ability to handle confidential information professionally and discreetly.

Nice To Haves

Prior experience in customer service, leasing, hospitality, or administrative support.
Experience in property management, leasing, or assistant property management.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
Help meet occupancy goals by communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
Coordinate apartment inspections and preparations to ensure apartments are ready for move-in.
Address resident concerns, handle lease renewals, and foster a welcoming environment.
Complete leasing-related administrative tasks, including maintaining accurate resident records.
Respond professionally and promptly to inquiries by phone, email, and in person.
Keep informed about market trends and competitor properties to position Arcan Capital’s communities effectively.
Support community events and resident engagement initiatives.