Leasing Consultant

CommonPlace • Madison, WI

5d

About The Position

CommonPlace is seeking a Leasing Consultant to welcome prospective residents, support current residents, and help people find a home in the community. The role focuses on delivering excellent service, building relationships, guiding applicants through the leasing process, supporting renewals, and contributing to a welcoming, well-maintained community. The Leasing Consultant also helps generate leads through marketing and digital tools, maintains accurate resident records, and follows Fair Housing laws and company policies.

Requirements

• Availability to work Monday through Friday, with some weekends as needed.
• Strong written and verbal communication skills.
• Professional, courteous, and adaptable approach in a fast-paced environment.
• Basic computer skills; Microsoft Office Suite is required.
• Ability to sit, stand, and walk for extended periods, with or without reasonable accommodation.

Nice To Haves

• Leasing experience preferred.
• OneSite or AppFolio experience preferred.
• Customer service or sales background is a plus.

Responsibilities

• Welcome prospective residents, lead tours, and showcase apartments, amenities, and community features.
• Keep model units, common areas, and tour paths clean and ready to show.
• Guide applicants through applications, screenings, deposits, lease agreements, and move-ins.
• Keep resident files accurate and up to date.
• Enforce renter’s insurance compliance.
• Maintain knowledge of the local market and competitor communities.
• Implement marketing strategies and use social media, property websites, and listing platforms to generate leads.
• Respond promptly to leads and follow up consistently.
• Build relationships with prospects and residents through excellent communication.
• Support lease renewals by preparing documents, meeting with residents, and ensuring smooth renewals.
• Collaborate with the maintenance team to support curb appeal and move-in readiness.
• Plan and participate in resident events that build a sense of community.
• Handle resident requests and concerns with care and professionalism.
• Represent CommonPlace with a polished, positive appearance and attitude.
• Follow Fair Housing laws and company policies in interactions with prospects, applicants, and residents.

Benefits

• Competitive pay plus commissions.
• Medical, dental, vision, life insurance, and short- and long-term disability coverage.
• 401(k).
• Paid vacation, sick time, and volunteer time.
• Career growth opportunities.
• Warm, collaborative workplace culture.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed