Leasing Consultant

Atlantic Pacific Companies•Houston, TX

About The Position

Atlantic Pacific Companies is seeking an experienced and highly motivated Leasing Consultant for two affordable housing communities in Houston, Texas: The Arbor at Wayforest and The Residences at Arbor Oaks, totaling 156 units. The Leasing Consultant leases apartments, assists prospective and current residents, and supports the communities’ leasing and resident-service operations. The role involves working in accordance with HUD and LIHTC program requirements.

Requirements

  • High school diploma and one to two years of related experience and/or training in residential services, customer service, or sales, or an equivalent combination of education and experience.
  • One year of LIHTC or affordable housing experience.
  • Previous experience with marketing, sales, and customer service.
  • Experience with Onsite or Yardi (CRM, Voyager, P2P) is required.
  • Proficiency in computer software, including Microsoft Office (Excel, Word, and Outlook).

Nice To Haves

  • Experience with Bluemoon and Yieldstar is preferred.

Responsibilities

  • Answer telephone calls and provide leasing information, schedule property tours, take maintenance requests, and assist residents with their needs.
  • Welcome and show prospective residents the property and explain the application process.
  • Prepare move-in packets after applications are approved.
  • Explain information such as gate cards, gate codes, leases, community policies, and move-in inventories to residents in accordance with HUD and LIHTC programs.
  • Complete move-in inventory sheets with residents and obtain signatures before releasing keys.
  • Assist with resident service requests and concerns.
  • Prepare and deliver community and resident letters with Manager approval.
  • Screen applications, review and sign lease agreements, and ensure fees and rents are collected accurately and on time in accordance with HUD/LIHTC regulations.
  • Help keep the office neat and clean.
  • Assist with following up on work orders.
  • Cover the leasing office on weekend shifts as needed.
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