Leasing Consultant - The Hudson

RangeWater•Orlando, FL

2d•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position also responds to resident and owner concerns, supports property safety and presentation, and contributes to marketing and occupancy plans. The schedule is 40 hours in a regular work week. Typical site operating hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Hours may vary by state and location. The employee works in an office environment with frequent exposure to outside elements, and routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Current valid driver's license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Frequently stand, walk, reach with hands and arms, climb, stoop, and squat; intermittently sit and perform keyboard work.
Available to work weekends when scheduled and able to perform essential job functions unaccompanied.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Perform in-person sales and leasing activities, including greeting and qualifying prospects, conducting property tours and apartment showings, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Prepare accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans and special programs.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the property's lease renewal program in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, resolve problems or document and convey requests to the appropriate individuals, and work peacefully with coworkers and residents in stressful situations.
Support property safety, cleanliness, and appearance; report mechanical or electrical equipment malfunctions and employee, visitor, or resident injuries or accidents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure the property and show units meet company standards for show quality.
Resolve customer complaints and issues.
Monitor market and competitor conditions that may affect occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and other occupancy programs.