Leasing Consultant - The Hudson

RangeWater Real Estate•Orlando, FL

3d•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to prospective residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Consultant performs sales and leasing activities, develops and carries out marketing efforts, monitors market conditions, supports lease enforcement, addresses resident concerns, and helps maintain the safety, cleanliness, and presentation of the property. The position schedules 40 hours in a regular work week. Typical site hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m., though hours may vary by site and location. The employee works in an office and frequently encounters outdoor conditions that may be unpleasant or hazardous. Routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Current valid driver's license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to work scheduled weekends.
Ability to perform essential job functions unaccompanied.
Ability to work in an office environment and frequently be exposed to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape conditions.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittently sit and perform keyboard work.
Ability to work in a stressful environment and work peacefully with coworkers and residents.

Nice To Haves

Preferred background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities, including greeting and qualifying prospects, touring the property and apartments, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
Design and execute offsite marketing activities, including resident referral and employer outreach programs, internet marketing, and social media efforts.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
Support lease enforcement through apartment inspections, evictions, collections, notifications, and other lease-agreement processes, taking appropriate action.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Carry out the property's lease renewal program, acting in advance of move-out dates and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns and questions, solve problems, and document or relay requests to appropriate individuals.
Maintain property safety, cleanliness, appearance, and show quality; inspect the leasing office, amenities, model, and other areas daily; and report equipment malfunctions and injuries or accidents.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow established policies for concessions, specials, and other occupancy programs.