Leasing Consultant - ReNew Weymouth

Trinity Property Consultants•Weymouth, MA

18d

About The Position

The Leasing Consultant is the face of the property, providing customer service to prospective and current residents while advancing leasing goals and creating a smooth resident experience. The role supports the growth and operation of a welcoming community and involves leasing, resident service, property administration, and turnover activities. Compensation is $25 to $30 per hour depending on experience, plus lease renewal bonuses. The stated schedule is Monday through Friday, 9 a.m. to 6 p.m., and Saturdays, 10 a.m. to 5 p.m.; availability for nights, weekends, and holidays is also required as needed.

Requirements

At least 1 year of experience in a customer service or sales role.
High school diploma or equivalent.
Intermediate skills in Microsoft Word, Excel, and Outlook.
Strong verbal and written communication skills.
Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
Ability to handle high-stress situations and resolve conflicts constructively.
Availability for nights, weekends, and holidays as needed.
Ability to work indoors and outdoors in varying weather conditions and respond promptly to visual and auditory alarms.
Ability to perform regular sitting, standing, and walking; use hands and arms; and occasionally climb.
Ability to use computers or telephones for extended periods.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.

Nice To Haves

Multifamily leasing experience.
Additional education or certifications.
Knowledge of Fair Housing laws and regulations.
Experience with Yardi, Entrata, EliseAI, Celeri, or social media.

Responsibilities

Show the property to prospective residents, lease apartments, and welcome new residents.
Assist with market surveys and execute marketing strategies to maintain strong occupancy.
Process rental applications accurately and efficiently.
Guide residents through move-in to ensure a smooth experience.
Respond promptly and professionally to resident inquiries and concerns.
Process maintenance requests and coordinate with the team to support timely resolution.
Maintain complete and accurate resident files.
Update unit availability and community calendars daily.
Conduct regular inspections to ensure units meet move-in-ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover.
Handle resident collections in accordance with company standards.
Participate in team functions and regional or company activities.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
401(k) matching up to 2% of salary.
Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.