Leasing Consultant - Prairie Chase

RangeWater Real Estate•Whitestown, IN

14d•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position also completes accounting, financial, administrative, and other reports and duties as assigned. The Leasing Consultant helps maintain the property's safety, cleanliness, and appearance; ensures the leasing office, amenities, model, and show units meet company standards; and responds to resident and client/owner questions and concerns. The role works in an office environment with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training. The schedule is 40 hours in a regular work week, and weekend work is required when scheduled.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled.
Must be able to perform essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Valid current driver's license.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Frequently stand, walk, reach, climb, stoop, and squat; intermittently sit and perform keyboard work.
Ability to work in an office environment with frequent exposure to outdoor elements that may be unpleasant or hazardous.
Ability to work in a stressful environment and work peacefully with co-workers and residents.

Nice To Haves

Preferred background in property management, sales, marketing, and customer service sufficient to manage day-to-day apartment community operations.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Perform in-person sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screenings and criminal background checks, preparing lease and move-in materials, and supporting move-in and lease signing.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, and social media.
Gather, analyze, and interpret market and economic trends that may affect the property, recommend improvements, and stay informed about industry, technology, standards, and leasing tools and processes.
Support lease enforcement activities, including inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support leasing decisions and satisfaction; perform lease renewal activities in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems where possible, and document or convey requests to appropriate individuals.
Maintain property safety, cleanliness, and appearance; report equipment malfunctions and injuries or accidents; and inspect the property and show units daily to maintain company show-quality standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow property policies for concessions, specials, and other occupancy programs.