Leasing Consultant - Prairie Chase

RangeWater•Whitestown, IN

13d

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position works a 40-hour regular work week; schedules may vary by state and location. Weekend work is required when scheduled. The role is primarily based in an office, with frequent exposure to outdoor elements.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled.
Must be able to perform essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Current valid driver's license.
Able to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Able to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Able to work in an office environment and frequently be exposed to outdoor elements that may involve unpleasant or hazardous temperatures, weather, odors, or landscape.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in documents, and supporting move-in and lease signing.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and carry out offsite marketing activities, including resident referral and employer outreach programs, internet and social media marketing, and property-specific marketing plans and special programs.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the property's lease renewal program in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns, solve problems, and document and convey requests to appropriate individuals.
Help maintain property safety, cleanliness, and appearance; report equipment malfunctions and injuries or accidents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure show-quality standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow established policies for concessions, specials, and other occupancy programs.