Leasing Consultant

Berkshire Group, LLC • Falls Church, VA

5d • $47,840 - $52,000

About The Position

Berkshire Residential Investments is seeking a people-focused Leasing Consultant, described in the posting as a Sales & Resident Experience Consultant. The role supports the success of the property by creating a professional, welcoming experience for prospective and current residents and by contributing to leasing and resident satisfaction efforts.

The consultant maintains a professional and friendly atmosphere in the leasing office and shared areas, presents tour routes and model units in their best condition, stays aware of local market conditions and trends, and contributes marketing and resident-satisfaction ideas to the Property Manager. The position calls for strong customer service, communication, administrative attention to detail, adaptability to new technologies, and the ability to achieve at least a 20% closing ratio.

The anticipated base pay is $23.00–$25.00 per hour, or $47,840–$52,000 annually. Actual pay within the range depends on factors including experience, skills, and qualifications. The role is eligible for retirement benefits, health care benefits, paid time off, and bonuses. Berkshire also describes offering three weeks of vacation, personal development plans, insurance, and a 25% rent discount.

Requirements

• At least two years of transferable customer-service experience.
• Ability to adapt to new technologies.
• Proficiency in writing, speaking, and understanding English.
• Ability to achieve at least a 20% closing ratio.
• Strong administrative skills and attention to detail.
• Professional and friendly communication and customer-service abilities.

Responsibilities

• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather.
• Keep tour routes and model units looking their best.
• Maintain awareness of local market conditions and trends.
• Contribute ideas to the Property Manager for marketing the property and improving resident satisfaction.
• Communicate professionally with residents verbally and in writing.
• Provide excellent customer service to prospective residents, existing residents, and team members.
• Achieve an expected closing ratio of at least 20%.

Benefits

• Three weeks of vacation and paid time off, including sick leave, parental leave, vacation leave, and PTO.
• Personal development plans.
• Insurance and health care benefits.
• Retirement benefits.
• 25% rent discount.
• Bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed