Leasing Consultant

Sunridge Management•Kyle, TX

6d•Onsite

About The Position

The Leasing Consultant serves as the apartment community’s primary sales and customer service representative. The role greets prospective residents, identifies their housing needs, presents the property’s features and benefits, and works to secure lease agreements. It also supports resident relations and administrative duties to help maintain smooth daily operations and high resident satisfaction. The position contributes to occupancy goals and resident retention while representing SunRidge Management Group’s service and professionalism standards. It is part-time and on-site at an assigned apartment community, with weekend and occasional holiday availability required for tours, events, and operational coverage.

Requirements

Minimum of 1 year of leasing or sales experience; experience in low-income housing and multifamily housing is preferred.
Strong communication, interpersonal, and organizational skills.
Knowledge of Fair Housing regulations, ADA, and leasing compliance, or willingness to complete training within 90 days.
Positive attitude, team-oriented mindset, and commitment to excellent customer service.
Ability to work weekends and occasional holidays as needed.
Valid driver’s license, automobile insurance, and reliable transportation for work-related travel.

Nice To Haves

Experience in low-income housing and multifamily housing.
Proficiency in Microsoft Office and property management systems such as Yardi or OneSite.

Responsibilities

Greet prospective residents, qualify their needs, and guide them through tours of available apartments.
Present community features and benefits, including floor plans, amenities, and neighborhood offerings.
Process applications and leasing documents in accordance with company standards and lease guidelines.
Monitor market trends and competitors through market surveys and contribute marketing ideas to the Property Manager.
Perform outreach marketing and participate in resident and community engagement events.
Promote outstanding customer service to current and prospective residents.
Assist with resident communications, lease renewals, notices to vacate, and resident satisfaction efforts.
Respond to resident inquiries and service requests in a timely, professional manner.
Support community retention initiatives and foster a welcoming and inclusive community atmosphere.
Complete lease files, guest cards, application verifications, and follow-ups accurately.
Collect rent payments, excluding cash, and issue receipts when requested.
Maintain organized leasing files, complete daily traffic logs, and update leasing reports.
Document resident and prospect interactions using proper logging procedures.
Assist with property inspections, identify potential service needs, and report them to the Property Manager.
Support the Property Manager and Assistant Manager with daily administrative tasks and reporting.