Leasing Consultant

Coastal Ridge • Etna, OH

4d • Onsite

About The Position

The Leasing Consultant supports leasing efforts and day-to-day resident interactions at a conventional property in Etna, Ohio. The role creates positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position reporting to the Property Manager. The position also supports community marketing and events, application and lease processing, resident service, waitlist management, and upkeep of areas used by prospects and residents.

Requirements

• High school diploma or equivalent.
• Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
• Strong computer literacy and ability to learn new systems quickly.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Previous leasing and sales experience.
• Experience in multifamily or student housing.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering.

Responsibilities

• Contribute to individual and team leasing targets, striving to meet or exceed goals.
• Greet prospective residents, build rapport, and create positive first impressions.
• Conduct property tours tailored to each prospect’s needs and highlight property features and benefits.
• Address objections, explain benefits, and secure leasing commitments.
• Respond to inquiries by phone, email, or in person within 24 hours.
• Enter and maintain accurate lead information in Entrata and follow up with prospects by calls, emails, or letters.
• Stay informed about leasing trends, traffic patterns, and product availability.
• Maintain the office, model units, clubhouse, and common areas along tour routes; report issues to the appropriate team member.
• Participate in community marketing, outreach, and resident event planning and execution.
• Support social media marketing and reputation management in accordance with company guidelines.
• Guide prospects through applications, comply with screening procedures, and ensure accurate lease execution.
• Collect move-in fees and properly handle associated paperwork and funds.
• Address resident inquiries, process service requests, and assist with day-to-day resident needs.
• Manage the community waitlist and communicate updates to prospects.
• Perform other duties as assigned.
• Participate in emergency duties as needed.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; the posting does not specify individual benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED