Leasing Consultant, Multifamily
About The Position
As a Leasing Consultant, you are an important member of the onsite management team, helping create a welcoming and positive experience for visitors, prospects, and residents. You manage your success by meeting leasing goals, including occupancy and rent growth, and by building rapport with prospects and residents. The role involves showcasing the property and its amenities, helping prospects through the qualification process, preparing apartments for move-in, and delivering service that supports resident satisfaction and retention. You also organize office activities and rental paperwork while assisting the leasing team.
Requirements
- High school diploma, GED, or trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Strong organization and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Professionalism and ability to work as a team player.
Responsibilities
- Tour the property with prospective residents and answer questions about amenities, the local community, and the grounds.
- Promote the community by highlighting its quality and apartment-home lifestyle.
- Collect appropriate information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide excellent service to residents and support resident retention.
- Plan and organize office activities and coordinate paperwork related to apartment-home rentals.
- Assist the leasing activities of the leasing staff.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
- Company discounts with many major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in benefit programs that generally include flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance.
- Paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
