Leasing Consultant, Multifamily

Cushman & Wakefield • Glendale, AZ

12d

About The Position

The Leasing Consultant works with the onsite management team to create positive first impressions for visitors, prospective residents, and residents. The role builds rapport and helps achieve leasing goals, including occupancy and rent growth, while delivering service that supports resident retention.

The position involves touring the community with prospects, describing its amenities and lifestyle, helping prospects qualify for apartments, coordinating rental paperwork, and ensuring apartments are ready for move-in. The role also supports the leasing activities of the leasing staff and performs other duties as assigned.

Requirements

• High school diploma, GED, or completion of trade, technical, or vocational school.
• At least 1 year of related experience.
• Effective communication and customer service skills.
• Basic computer skills in a Windows environment.
• Professional, courteous, and team-oriented approach.
• Strong organization skills and ability to meet deadlines.
• Ability to follow company policies and procedures.

Responsibilities

• Tour the property with prospects and answer questions about its amenities, local community, and grounds.
• Promote the community and apartment-home lifestyle to drive leasing.
• Collect information and initiate background checks to help prospects qualify for an apartment home.
• Ensure apartments are prepared for move-in.
• Provide resident service that exceeds expectations and supports resident retention.
• Complete office activities and coordinate paperwork related to apartment-home rentals.
• Assist the leasing activities of the leasing staff.
• Perform other duties as assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance.
• Supplementary benefit options, including pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company discounts with major retailers and service providers.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED