Leasing Consultant, Multifamily
About The Position
The Leasing Consultant works with the onsite management team to create a welcoming, positive experience for visitors, prospective residents, and current residents. The role is responsible for achieving leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The Leasing Consultant tours the property with prospects, answers questions about amenities and the local community, and highlights the community and apartment-home lifestyle. The role also supports prospect qualification and move-in preparation, provides resident service to encourage retention, and handles office activities and rental paperwork. The position operates in a professional office environment and includes travel between properties and buildings in varying weather conditions.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Organization and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Professionalism and ability to work as a team player.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the community and apartment-home lifestyle to support leasing sales.
- Collect information and initiate background checks to assist prospects in qualifying for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide service to residents that exceeds expectations and supports resident retention.
- Perform office activities and coordinate paperwork related to apartment-home rentals.
- Assist the leasing activities of the leasing staff.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
