Leasing Consultant, Multifamily
About The Position
The Leasing Consultant works with the onsite management team to create a welcoming and positive experience for visitors, prospective residents, and current residents. The role is responsible for achieving leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The consultant tours the property with prospects, answers questions about amenities and the local community, highlights the community and apartment-home lifestyle, gathers information and initiates background checks to help prospects qualify, and ensures apartments are ready for move-in. The role also provides resident service to support retention and handles office activities and rental paperwork. Other duties may be assigned. The position operates in a professional office environment and regularly involves travel between properties and buildings in varying weather conditions. It requires regular use of office equipment, periods of standing and walking, stair climbing, and the ability to lift, carry, push, pull, or move objects within the stated limits. Travel may be up to 25% of the time.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Organization and ability to meet deadlines.
- Ability to be a professional team player.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the community and apartment-home lifestyle to drive leasing.
- Collect appropriate information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide resident service that exceeds expectations and supports resident retention.
- Perform office activities and coordinate paperwork related to apartment-home rentals.
- Assist the leasing activities of the leasing staff.
- Follow company policies and procedures.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance.
- Supplementary benefit options, including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee assistance program and counseling services.
- Flexible spending accounts and health savings accounts.
- Retirement savings plans.
- Disability insurance programs.
- Paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
