Leasing Consultant, Multifamily

Cushman & Wakefield•Los Angeles, CA

4d•$19 - $23

About The Position

As a Leasing Consultant, you will be part of the onsite management team and help prospective residents and current residents have a positive experience. You will work toward leasing goals, including occupancy and rent growth, by building rapport with prospects and residents and creating a welcoming first impression. You will tour the property with prospects, answer questions about amenities and the local community, and highlight the community and apartment-home lifestyle. You will help prospects qualify by collecting information and initiating background checks, ensure apartments are ready for move-in, and provide service that supports resident retention. You will also organize office activities and rental paperwork, assist leasing staff, and perform other assigned duties. The role operates in a professional office environment and uses standard office equipment. It also involves travel between properties and buildings in varying weather conditions, with travel of up to 25% of the time. The position requires the ability to stand and walk for extended periods, use stairs or ladders, operate office machinery, and move objects weighing up to the stated limits. The listed compensation is $19.13–$22.50. Actual compensation may depend on factors including location, applicable collective bargaining agreements, market rates, experience, and qualifications. The company will not pay less than minimum wage for this role.

Requirements

High school diploma, GED, or trade, technical, or vocational school education.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Courtesy and professionalism.
Strong organization and ability to meet deadlines.
Ability to work professionally as part of a team.
Ability to stand and walk for extended or continuous periods and ascend and descend stairs, ladders, or step stools.
Ability to travel up to 25% of the time, including between properties and buildings in varying weather conditions.
Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
Ability to exert up to 25 pounds occasionally or frequently, and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Responsibilities

Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
Promote the community and apartment-home lifestyle to drive leasing.
Collect information and initiate background checks to help prospects qualify for an apartment home.
Ensure apartments are prepared for move-in.
Provide service to residents that exceeds expectations and supports resident retention.
Organize office activities and coordinate paperwork related to apartment rentals.
Assist the leasing activities of the leasing staff.
Follow company policies and procedures and perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two paid volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs generally including flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.