Leasing Consultant, Multifamily
About The Position
The Leasing Consultant is an important member of the onsite management team and helps create a positive first impression for visitors, prospects, and residents. The role focuses on reaching leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The consultant tours the property, explains its amenities and surrounding community, highlights the apartment-home lifestyle, assists prospects with qualification and background-check processes, and ensures apartments are ready for move-in. The position also provides responsive resident service to support retention and handles office activities and rental paperwork. The job operates in a professional office environment, with travel between properties and regular use of office equipment.
Requirements
- High school diploma, GED, or education from a trade, technical, or vocational school.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Strong organization skills and ability to meet deadlines.
- Ability to work professionally as part of a team.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Highlight the quality of the community and apartment-home lifestyle to support leasing.
- Collect appropriate information from prospects and initiate background checks to assist with apartment qualification.
- Ensure apartments are prepared for move-in.
- Provide excellent service to residents and support resident retention.
- Perform office activities and coordinate paperwork related to apartment rentals.
- Assist the leasing activities of the leasing staff.
- Follow company policies and procedures.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options.
- Pet insurance.
- Pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Paid and unpaid time away from work.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
