Leasing Consultant

National Development/Cranshaw Construction • Medford, MA

20d • $55,000 - $60,000

About The Position

National Development is seeking a full-time Leasing Consultant at Station Landing Apartments in Medford, Massachusetts. The role supports prospective and current residents throughout the leasing and move-in process while providing exemplary customer service and sales support. The ideal candidate is enthusiastic about people and apartment living and helps foster a sense of community among residents and team members.

National Development Communities comprises thirteen luxury apartment communities in downtown and Metro Boston. The company develops and manages residential communities known for their locations, construction quality, resident programs and activities, amenities, and personal service from the residential management team.

The Leasing Consultant contributes to a strong resident experience and the company’s leasing performance, reputation, professionalism, and culture of sustainability and corporate social responsibility. The position also supports the team by helping with tasks as needed. Candidates who accept a conditional employment offer will undergo a background check, drug test, and public social media screening in accordance with Massachusetts and federal law.

Requirements

• Experience in property management, hospitality, or retail.
• Experience with industry software such as YARDI.
• Familiarity with social media channels including Facebook, Twitter, and Instagram.
• Willingness to learn new tasks and systems.
• Outstanding written and verbal communication skills.

Nice To Haves

• Experience with a revenue management software platform; YieldStar is preferred.

Responsibilities

• Correspond with prospective residents, establish rapport, schedule appointments, tour the community, and guide prospects through leasing and move-in.
• Provide exemplary customer service and demonstrate sales skills.
• Generate leases and prepare and maintain resident files and correspondence.
• Prepare weekly leasing reports.
• Participate in planning and executing resident events.
• Maintain the community’s social media presence and work with the internal marketing team to create and post content.
• Build and maintain loyal relationships with residents, provide a first-class resident experience, and support a strong sense of community.
• Address community-related issues and work to exceed resident expectations.
• Work toward leasing goals, reduce turnover, and help maintain a positive reputation for National Development.
• Assist team members with tasks and proactively manage issues.

Benefits

• Affordable health, dental, and vision plans for employees and dependents.
• Medical and dependent-care flexible spending plans.
• Life insurance and long-term disability coverage.
• Employee Assistance Program with access to life-management resources and confidential mental health and wellbeing support.
• Employee wellness incentives.
• Company-matched 401(k).
• Tuition reimbursement.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed