Leasing Consultant-The Hayley

29th Street•Sacramento, CA

3d•$20 - $22

About The Position

The Leasing Consultant assists Community Managers with leasing, occupancy, resident management, and marketing efforts across the properties. The role serves as a first point of contact for prospective and current residents and helps ensure units are ready for tours and move-ins. The Leasing Consultant conducts showings, processes applications and leases, supports resident renewals and move-ins and move-outs, and maintains required records and reports. The role also supports market research, property promotion, resident communications, retention programs, and community events. Work must comply with company policies and procedures and applicable housing and other laws.

Requirements

Superior organization and communication skills.
Ability to provide courteous, professional service to residents, property managers, and supervisors.
Ability to maintain courteous, professional relationships with vendors and other service providers.
Honesty in time reporting and reliability.
Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
A valid driver's license may be required.
At least one year of experience is preferred.

Nice To Haves

At least one year of experience.

Responsibilities

Assist the Community Manager with entering and closing work orders.
Serve as the first point of contact for prospects and residents.
Check vacant units for tour readiness and maintain the model unit and its pathway.
Work toward a collected occupancy rate of 95% or higher and strive to renew all resident leases at or near market rent at least 30 days before expiration.
Use the budgeted rent schedule or prices approved by the Management Company.
Show available units, accept applications, and complete the lease process for current and future vacancies.
Ensure applications are accurate and processed according to the stated guidelines; promptly submit completed applications and leases, with appropriate deposits, to the Property Manager.
Ensure leases are signed and payments are made before issuing property keys and access codes.
Complete move-in and move-out checklists with residents, ensure clean move-ins, complete unit inspections, and place move-in gifts as appropriate.
Deliver completed leases to the Management Company within 24 hours of resident move-in.
Complete vacate settlement statements and return them with lease copies to the office within one week.
Submit weekly activity summaries and time logs as required.
Maintain confidentiality regarding the property, ownership, and residents.
Conduct business in accordance with company policies and procedures and applicable Fair Housing, ADA, Fair Credit Reporting Act, and other federal, state, and local laws.
Research the surrounding market and identify trends and opportunities involving utilities, parking, value-added services, and community needs.
Survey neighboring properties for amenities, rents, concessions, and curb appeal.
Conduct open houses and participate in special events as requested by Corporate Managers.
Distribute resident communications, such as newsletters and notices, when asked.
Design and recommend resident-retention and incentive programs, and implement them after approval.
Post vacant apartments on Craigslist and other suitable, approved marketing venues.
Assist with coordinating resident appreciation events.