Leasing Consultant

Scully Company • Philadelphia, PA

26d • Onsite

About The Position

Scully is hiring a full-time Leasing/Resident Experience Consultant at 210 South 12th, Philadelphia, Pennsylvania. The role focuses on helping prospective residents find a home, delivering exceptional customer experiences throughout leasing and move-in, and providing attentive service to current residents. The consultant serves as an on-site brand ambassador, builds relationships with residents, prospects, and local businesses, and helps strengthen community engagement through social media and local outreach. The schedule is five workdays and 40 hours per week; it may include any day of the week, including weekends, and is set by the supervisor subject to change. Evening and weekend work may be scheduled when convenient for prospective residents.

Requirements

• Prior experience in leasing, hospitality, marketing, customer service, or community engagement.
• Excellent interpersonal and communication skills and a genuine passion for people.
• Polished professional appearance.
• Confidence using technology platforms, social media, and digital communication tools.
• A proactive, solution-oriented mindset and collaborative team spirit.
• High school diploma or equivalent.
• Ability to work five full-time workdays, totaling 40 hours per week, on a schedule that may include weekends and evenings.

Nice To Haves

• Comfort working with CRM or other sales software systems and digital content platforms.
• Associate or bachelor’s degree preferred.

Responsibilities

• Guide prospective residents through the process of finding a home.
• Build rapport and engage customers through meaningful conversations.
• Give apartment tours and create memorable first impressions.
• Explain the unique benefits that distinguish the community.
• Communicate consistently and thoughtfully with prospects through channels such as phone, text, and email.
• Provide excellent customer service to residents.
• Serve as a welcoming on-site brand ambassador for the community.
• Make the leasing and move-in process simple for new residents.
• Represent the Scully brand with a positive, problem-solving approach when resident issues arise.
• Build connections with residents, prospects, and local businesses to strengthen community engagement.
• Share the community’s story through social media and local outreach.

Benefits

• Medical, dental, and vision insurance with comprehensive coverage for the employee and family.
• Employer-paid life insurance.
• Long-term and short-term disability coverage.
• 401(k) with employer match.
• Paid time off and paid holidays.
• Employee housing discount.
• Tuition assistance and ongoing training opportunities.
• Parental leave.
• Healthcare and dependent care flexible spending accounts.
• Pet insurance.
• Competitive salary and additional merit opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED