Leasing Consultant (Fort Knox)
About The Position
WinnCompanies is seeking a Leasing Consultant to join its military team at Fort Knox, Kentucky. The role provides customer service, manages the leasing process, and supports community occupancy objectives. As the primary contact for prospective residents, the Leasing Consultant creates a welcoming environment and guides prospects through a smooth leasing experience. The role includes processing applications and lease documentation, conducting property tours, responding to prospect needs, and helping applicants through waitlists and move-ins. It also requires maintaining show-ready homes, leasing offices, tour routes, and model units, while following Fair Housing laws, ADA regulations, company policies, and professionalism standards. A current vehicle license in good standing that meets company driving-record standards is required. Under the REAL ID Act, a REAL ID-compliant driver's license or ID is required to access the federal facility effective May 7, 2025.
Requirements
- High school diploma or GED equivalent.
- Less than one year of relevant work experience.
- One to two years of sales, customer service, or hospitality-related experience.
- Ability to manage multiple assignments and tasks and work under pressure.
- Outstanding verbal and written communication skills.
- Experience with computer systems, including Microsoft Office Suite.
- Current vehicle license in good standing and a driving record that meets the Company Safe Vehicular Operations Policy standards.
- REAL ID-compliant driver's license or ID to access the federal facility, effective May 7, 2025.
Nice To Haves
- Associate’s degree.
- National Apartment Leasing Professional (NALP) certification.
- Property management experience.
- Real estate certification.
- Familiarity with property management platforms.
- Knowledge of fair housing laws.
- Bilingual capabilities.
Responsibilities
- Process applications, verify documentation, and prepare lease files.
- Ensure accurate data entry and tracking within property management software.
- Conduct in-person, virtual, and self-guided property tours, highlighting community features, amenities, and available homes.
- Assess prospect needs and recommend appropriate floor plans and options.
- Explain pricing, availability, lease terms, specials, and application requirements.
- Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
- Maintain show-ready homes and ensure rent-ready properties are presentable, with particular attention to the five senses.
- Maintain the cleanliness and presentation of the leasing office, tour routes, and model units.
- Uphold Fair Housing laws, ADA regulations, company policies, and professionalism standards.
- Participate in ongoing training to maintain compliance and improve performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
